Business requirements: Gathering and analyzing business requirements for the customer's SCM department
Process design: Designing processes and development specifications
System configuration: Configuring systems and setting up Oracle applications for optimal utilization
End-user training: Providing training and support to users on Oracle SCM functionalities
Troubleshooting: Troubleshooting existing software and resolving issues
Documentation: Developing and maintaining documentation for Oracle SCM processes and solutions
Collaboration: Collaborating with other departments to review functional setups and contribute to technical design
Project management: Leading clients throughout implementation and support phases, and managing project workflow, budgets, and billing
Communication: Communicating with clients in an organized and knowledgeable manner, and responding to customer queries and concerns promptly
Goal progress: Monitoring goal progress and evaluating business requirements and objectives
Note : Arabic speaker preferred but not mandatory